Ossembly, LLC ("Ossembly", "Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.ossembly.com(the "Website") and use our services, including P2P Texting, RoboCalls, Keypad Survey, Push-Poll, Transfer Call, SMS/MMS, and digital offerings (collectively, "Ossembly Services").
PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING THE WEBSITE OR OSSEMBLY SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS PRIVACY POLICY. If you do not agree to this Privacy Policy, please do not access or use the Website or Ossembly Services.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you register on the Website, express interest in obtaining information about us or our products and services, participate in activities on the Website, or otherwise contact us. The personal information we collect may include:
- Account Information: Name, email address, phone number, mailing address, username, password, and payment information.
- Campaign Information: Organization name, campaign details, political affiliation, and FEC or state filing information.
- Contact Lists: Phone numbers, names, and other data you upload for use with Ossembly Services.
- Message Content: The text, audio, and multimedia content you create and transmit through our platform.
- Communication Records: Records of your communications with us, including support requests and feedback.
Information Automatically Collected
When you access the Website or use Ossembly Services, we may automatically collect certain information, including:
- Device Information: IP address, browser type, operating system, device identifiers, and mobile network information.
- Usage Data: Pages viewed, links clicked, time spent on pages, and other actions taken on our Website.
- Service Usage: Information about how you use Ossembly Services, including message delivery statistics, campaign performance metrics, and feature usage.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Services: To deliver, maintain, and improve Ossembly Services, process transactions, and send related information.
- Account Management: To create and manage your account, process payments, and provide customer support.
- Communications: To send you technical notices, updates, security alerts, and support and administrative messages.
- Marketing: To send promotional communications (with your consent where required by law).
- Analytics: To understand how users interact with our Website and Services to improve user experience.
- Legal Compliance: To comply with legal obligations, respond to legal requests, and protect our rights.
- Security: To detect, prevent, and address fraud, abuse, security risks, and technical issues.
How We Share Your Information
We may share your information in the following circumstances:
- Service Providers: We share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing.
- Telecommunications Providers: To deliver messages and calls through our platform, we share necessary information with telecommunications carriers and aggregators.
- Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
- Protection of Rights: We may disclose information to protect the rights, property, and safety of Ossembly, our users, and the public.
- Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information for other purposes with your consent.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Specifically:
- Account Information: Retained for the duration of your account and for a reasonable period thereafter.
- Message and Call Records: Detailed dial reports and SMS texting reports are retained for a maximum period of three (3) months, after which such data is destroyed.
- Contact Lists: Retained until you delete them or close your account.
- Usage Data: Generally retained for analytics purposes and then anonymized or deleted.
Your Rights and Choices
Account Information
You may review, update, or delete your account information at any time by logging into your account settings or contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.
Marketing Communications
You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails. Even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
Cookies
Most web browsers are set to accept cookies by default. You can usually modify your browser settings to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Website.
California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, please contact us at privacy@ossembly.com.
Security
We implement appropriate technical and organizational security measures designed to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Children's Privacy
Ossembly Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
Third-Party Links
The Website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.
International Data Transfers
Your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. By using Ossembly Services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Modified" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Website or Ossembly Services after any changes to this Privacy Policy constitutes your acceptance of such changes.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@ossembly.com
Ossembly, LLC
https://ossembly.com